So if you’ve been dissatisfied with the support you’ve received from other IT companies when it comes to your MAC systems, we invite you to step up to the MAC support you deserve.

We use state of the art, “MAC-centric” remote monitoring and support tools to deliver effective monitoring and remote management that meets the unique requirements of the MAC OS. So whether you work in a mixed environments with some PCs and a few MACS or you work exclusively with MACS, we’re here to support your network.įor the past 5 years we’ve successfully supported many “mixed” and solely MAC environments. We’ve invested considerable time and resources to acquire the necessary skills to support MAC users. While most IT companies focus exclusively on the needs of PC users and only grudgingly support the MAC OS, at Technical Action Group, we’ve taken a different approach. If you pass the exam, you’ll earn the ACSP 10.15 certification. This exam verifies that you understand the key concepts covered in this document and in the macOS Support Essentials 10.15 course and related materials. MAC, it seems, isn’t just for those in the graphic design business anymore. coordinator, or power user who supports macOS users, manages networks, or provides technical support for Mac users. This column will answer questions of general interest, but letters cannot be answered individually.As MAC increasingly becomes the operating system of choice for many individuals in business, we’ve seen a dramatic increase in mixed use business environments, where users rely on both PCs and MACs. Personal Tech invites questions about computer-based technology to. Edovia’s $30 Screens 4 is another remote-control app and has a free trial version available. Like Windows users, if you don’t care for the built-in tools, you can also use free third-party programs like TeamViewer to give and get remote assistance. If you are remotely trying to configure settings on someone else’s Mac and you both have iOS devices, Apple’s FaceTime video chat app can be helpful for visual cues walking someone through setup steps Microsoft Skype users can also share screens for visual reference. Self Support> Computer> Mac Connect with a Tech Proany time for expert help. Configure WiFi, apps like Mail or FaceTime, recover files, manage users, battery life, and more. The CrossOver community helps tremendously by letting us know what programs worked for them and what it took to get them running. If the Messages app is not an option, Apple’s support site has detailed instructions for setting up the Mac for sharing in System Preferences and using alternative screen-sharing methods or iCloud’s Back to My Mac feature (until Back to My Mac is discontinued in the next version of the operating system). Get Tech Support1-83 Mac How to solve common problems on Apple laptops and desktops. We have great users Theres no way we can try every Windows program out there, and we dont have every combination of Mac and Linux hardware.

Mac technical support